Warranty
Compatico "Customer First Service"
warranties its products to be free from defects
in material
and workmanship for a period of (10) years from
the date of initial delivery. This warranty
is not
transferable and is only given to the original
purchaser. Exceptions to the initial 10-year
warranty are as follows:
Fabric: Compatico fabric grades
1, 2, 3 and 4 have a 3-year warranty period.
Fabric: All COM fabrics (fabrics
specified and purchased by buyer) that are not
standard grades
1, 2, 3 and 4 Compatico fabrics are not warranted.
Electrical: Compatico electrical
products have a 5-year warranty period.
This warranty made by Compatico is only to
original purchaser acquiring the product directly
from Compatico, its authorized dealers, or others
who are specifically authorized by Compatico
to sell such products. Compatico's obligation
and the purchaser's remedy pursuant to this
warranty are: limited to repair or replacement,
at Compatico's option, FOB Compatico's
headquarters, of replacement parts which prove,
under normal use, to be defective within the
period stated, which remedy is expressly agreed
to be exclusive as a condition of such
replacement. No person, firm, or corporation
is authorized to assume for Compatico any other
liability in connection with COMPATICO products.
Customer will get credit for returns only after
received by COMPATICO and must be returned in
30 days.
THERE ARE NO WARRANTIES EXCEPT AS EXPRESSLY
SET FORTH ABOVE, EITHER
EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE. COMPATICO'S
LIABILITY WITH RESPECT TO
ITS PRODUCTS SHALL NOT EXCEED THAT EXPRESSLY
SET FORTH ABOVE IRRESPECTIVE
OF THE THEORY UPON WHICH ANY CLAIM MIGHT BE
BASED INCLUDING BREACH OF
CONTRACT, WARRANTY. NEGLIGENCE, OR STRICT LIABILITY
ON TORT. UNDER NO
CIRCUMSTANCES SHALL COMPATICO BE LIABLE FOR
SPECIAL INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
This warranty does not apply to damages resulting
from shipment, storage, accident, alteration,
misuse, assembly or installation. All claims
under this warranty must be authorized in writing
by
COMPATICO prior to the repair or replacement
of products.
Lead Times
The specialty of Compatico’s “Customer
First Service” is to meet short delivery
times
when necessary. Normal shipping lead-time is
15-20 working days from the date of
order confirmation...unless otherwise agreed
upon in writing. For nonstock orders allow 6-8
weeks lead time. COMPATICO will quote lead time
upon request and will use its best efforts to
obtain delivery within quoted lead times. However,
COMPATICO will not be responsible for any
damage caused by late delivery.